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Embedded Trip Insurance
  • External Authentication
  • 📖API Document for Embedded Trip Insurance
    • 🎧Agent Booking - Customer Journey
    • 🎰API Details
      • The older version APIs
        • API #01 - Calculate Premium v1
    • 🙎End User Booking - Customer Journey
    • Business Logic Handling
    • Claim Flow
    • External Authentication
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  1. API Document for Embedded Trip Insurance

Claim Flow

PreviousBusiness Logic HandlingNextExternal Authentication

Last updated 2 years ago

  • When an insured event occurs, The customer can access Saladin's Claim portal to submit a claim request. The claim URL has been sent to the email of the customer.

  • In the Claim screen, the customer must search & select an order to request the claim.

  • Saladin provides an m-web for customers to enter their claim details and other required information from the Insurer

  • The claim request will be received and handled by Saladin and Insurer.

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